Frequently Asked Questions

Welcome to Banbanda's FAQ page! Here you can find answers to questions about product usage, services, and technical support. We provide detailed product function introductions, common problems and solutions to help you better understand our home products and services. Check out the FAQ page to bring you a more pleasant shopping experience!

Shipping

Orders before 3pm will be issued on the same day, orders after 3pm will be issued within one working day.

Our estimated delivery time is 3 to 7 working days, specific, this is only an estimate, the specific delivery time depends on logistics.

Privacy

The personal information you provide is secure. We take privacy very seriously and all information is encrypted for order processing and customer service only. We will not disclose your information to third parties unless required by law.

Returns

Of course, you can, but you have to ensure that you have not used the product, you bought too much or bought the wrong product to send back to us, we will arrange a refund or exchange for you after receiving the product.